• Home
  • Products
  • Spread
  • Resources
  • Support
  • About Us
  • 繁体中文(香港)
  • 简体中文
  • 繁体中文(台灣)

Spread Technical Support

Still using a free account? Upgrade and enjoy more Spread services!

Our customer service hours are 9:00 am-6:00 pm (Monday - Friday). If you have questions out of office hour, please explain your problem in detail and leave your contact information. You can leave a message or send an email to us. We will promptly feedback to you on the next working day!

 

QuestionsFAQs

  • Why did I not receive a confirmation email after registration?
  • How do I retrieve my password?
  • Do I need to sign a contract?
  • Does Spread provide sponsorship?
  • Can I buy email addresses directly from Spread?
  • How can I reduce my chances of being reported and filtered into spam?
  • Why is the number of my active contacts declining?
  • What if the recipient and sender use the same domain name and the email cannot be received?
  • Why there are so many bounces?
  • Why my emails go to Junk Mailbox?
  • How to delete contacts?
  • Why there is a Reasonable Software logo in my email?
  • Why should I add the Unsubscribe link in my campaign?
  • How to design responsive email?

 

Subscribe
Please subscribe our newsletter.
852 - 3590 4869
spread@reasonable.hk
Company
  • Our Story
    • News
      • Contact
        • Partners
          • Careers
            • CSR
              Products
              • Email Marketing
                • SMS & MMS Marketing
                  • ADSmart
                    • SEO
                      • Website Revamp & CMS
                        • Sign Up Form
                          • TalkKing
                            • Reasonable FanClub
                              Spread Features
                              • Inbox Certification
                                • Email Template Design
                                  • A/B Testing
                                    • Report
                                      • Custom Form
                                        Resources
                                        • Newsletter
                                          • Training and Seminar
                                            • Partners and Resellers
                                              • Link Exchange
                                                Support
                                                • FAQs
                                                  • Spread 7.0 User Guide
                                                    • API Help Center
                                                      • Forget Password
                                                        • Contact Us
                                                          © Copyright 2004-2021 Reasonable Software House Ltd. All Rights Reserved.